services
We don't aim to be the cheapest — we aim to be the best
Indra's Net offers an alternative to the generic offerings of corporate ISPs, cable companies and bulk providers of Internet services. Comparable to corporate providers, our data center and facilities are first rate, comply with international standards and offer the highest levels of environmental control, network redundancy and security. The access we provide our customers is redundant and multihomed. Our staff have years of IT experience and stay abreast of evolutions in the industry.
But unlike larger providers, our size enables to focus that experience on our individual customers. We can provide customized packages to fit your needs and support for alternative technologies that aren't mainstream enough for corporate marketers. This translates into living relationships with our customers — something that's getting harder to find in today's globalized marketplace, and something we're very proud of.
Real human support
We believe you should get a real person on the phone quickly when you need help — not endless voice-simulated phone trees, scripted support drones, or calls "recorded for quality assurance purposes." Our local support staff are friendly and versed in all platforms — Mac, PC and even Linux. We hire our staff based on their intelligence and desire to help others. Uncompromised by backroom deals, they can give you the genuine, unbiased advice you need.
Honesty in pricing
We know some of our services are priced higher than our corporate competitors. But we take pride in providing a service that isn't subsidized by multinational media companies trying to gain datamining rights over your personal communications. And we take pride in supporting our local community and economy — not outsourcing our support services overseas to gain a competitive edge in the unending and demoralizing war for lowest price.
We refuse to play the games that deceive you into thinking our prices are lower than they are. If we mean $20, we don't advertised $19.95. We don't believe in concealing parts of our prices as "surcharges," binding you into penalty-ridden service agreements, or baiting you with limited-term offers that don't reveal the exorbitant rates that kick in later. And we don't promise speeds that can't be delivered at prices that only apply to our lowest levels of service.
Genuinely local — not local washed
Unlike trendy corporations who pretend to be committed to many communities while they destroy their local economies and enslave their citizens to minimum wage jobs, we have real devotion and ties to our community. We champion community business organizations and support our fellow local businesses whenever we can.
Internet Access
All levels of business and residential connectivity, from dial-up and DSL to T1 and fiber-optic MOE.
Web Site and Email Hosting
Top quality hosting services for web sites, email accounts, and domain names.
Server Colocation
Rackspace and Mac Mini server colocation for businesses and individuals in our 24/7-monitored, environmentally-controlled data center.
Web Development
Our seasoned web design team can help you fulfill your online vision.