Since 1994 Indra’s Net has offered a complete set of Internet services, including enterprise-class server colocation and web site hosting with managed options, MOE and T1 high-speed connectivity, and web development. We place a strong emphasis on customer service and specialize in creating custom Internet solutions for your business. We are also deeply committed to our community and actively support local business organizations and charities in the Denver-Boulder region.
The Indra’s Net support line will be closed on Easter Sunday, April 20th. However we will be monitoring email requests and checking voicemail periodically. Barring emergencies, we’ll get back to you on Monday morning.
Indra’s Net statement on the Heartbleed OpenSSL vulnerability
Over the past few days you have likely been made aware of a critical vulnerability in the OpenSSL software library dubbed ‘Heartbleed’. This bug compromises secret keys used for encryption and allows third-party attackers to steal private information from web services. While we do not intend to minimize the seriousness of this problem, the risk to Indra’s Net customers is very limited. Indra’s Net is in the process of upgrading servers affected by this bug, and would like to reiterate three points to our customers:
- None of your billing data at Indra’s Net is at risk. In addition, the page on our company web site which allows you to modify or update your billing information is not at risk of interception, and never was.
- This flaw has existed for four years before discovery. The cat is long out of the bag and the breathless media reports of digital armageddon are hyperbolic and overblown, to say the least. Yes, it’s a problem, but it was a problem for years and now we know about it and can fix it.
- The biggest targets are financial institutions precisely because, in the infamous words of bank robber Willie Sutton, “That’s where the money is.” You, as an individual, have an extremely low chance of being affected by this bug before it is corrected everywhere that matters to you, just as you have an extremely low chance of being struck by lightning.
We have identified some customer websites hosted here which are potentially affected by this bug and are securing them now. If you have not been contacted by Indra support staff, you need not be concerned. So go out and enjoy the sunny day today, knowing that your Indra services are secure.
That said, we always advise our customers to change your passwords regularly, so if you’re feeling a little vulnerable now would be a good time. Here is some advice on how to choose a good one.
Diller-Quaile Site Launch
We’ve just completed and launched the new diller-quaile.org for The Diller-Quaile School of Music based in Manhattan. Check it out!
Colocation Flood Relief
We have a limited amount of rack space available for businesses that have had their servers disrupted by the recent flooding. We are offering this space on a first come, first serve basis for one month, free of charge. Please contact email@example.com if you are interested.
If you’re a startup looking for some assistance setting up your internet infrastructure, and want to save on your monthly bills, check out our Startup Service Packages.
The cobbler’s kids finally have some new shoes.
Indra’s Net has undergone an upgrade to our colocation facilities, and relocated our offices in the process. We’re still in Boulder, but now you can now find us at 5435 Airport Blvd., Suite 100.